We heard you, so we built a new service delivery model that provides proactive, ongoing support to your dealership. A dedicated Customer Success Advocate aligns to your business needs — from implementation through product utilization. Related Solutions. Flexible, powerful and tailored to multi-location dealerships, our flagship DMS provides the insights and tools you need to manage your business efficiently and profitably. Ride-sharing technology integrated within CDK Drive — easily dispatch rides directly from your service application.
Provide your customers with accurate, up-to-date pricing on parts and services — effortlessly. Featured Insights. White Papers. Service has always been a key profit center for any dealership.
But now the question becomes, how do you keep your Service lanes full when physical distancing is still a concern, and so many consumers remain uneasy about leaving their home? New data explains why car-buyers pass on dealer Service. See All Insights. Interested in Customer Success?
Learn More. We heard you, so we built a new service delivery model that provides proactive, ongoing support to your dealership. A dedicated Customer Success Advocate aligns to your business needs — from implementation through product utilization. Helping Dealerships Thrive. Getting Started. With CDK. Contact Us. Everything you need to outperform, all in one place. Spend less time jumping from report to report and more time focused on the bottom line. CDK Drive makes it easier than ever to turn data into business insights.
Analyze information to help your dealership make better business decisions across the board. Streamline task management with alerts and messaging.
Get key reports immediately and speed up overrides, purchase order approvals, and more. Tracking tools optimize workflow, provide important information, and keep businesses on-track.
Now you can stay on top of inventory, repairs, order statuses and more, with one click. The updated interface helps maintain and manage vendor records. Get greater control, increase accuracy for your vendor records and improve efficiency for your payment processes and preparation.
The only company in the automotive industry to hold Tier IV data centers, we maintain strict digital security standards, so you can feel confident your data is secure. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before.
Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the tablet while your customer is still standing next to you.
With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Lane takes Automobile Dealership Service Departments to the next level.
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